Layers of fear 2 achievement guide5/21/2023 ![]() ![]() When publicly thanking, it’s important to recognize the following: Recognize the people that helped you publicly, for example in our #thanks chat channel. If you need to escalate beyond your manager, you could consider speaking to your skip-level, a more senior person, or a people business partner. If you are unhappy with anything (your duties, your colleague, your boss, your salary, your location, your computer), please voice your concerns rather than keeping them to yourself. We want to solve problems while they are small. GitLab co-founder and CEO Sid Sijbrandij and former CTO Eric Johnson discuss this in this GitLab Unfiltered video. This shows that no one is above feedback. Negative feedback can be given in a group setting if it’s to someone higher in the management chain. We’re allowed to publicly discuss negative things we’re not allowed to give negative feedback in a large setting if it could be feasibly administered in a smaller setting. If you want to get better, you talk about what you can improve. If it’s not a problem, then why are we discussing it? We deal with negativity a lot, and that’s also part of our ambition. We deal with negative all the time at GitLab. In a GitLab Unfiltered interview on values, GitLab co-founder and CEO Sid Sijbrandij offers the following context. If there is no direct feedback involved, strive to discuss disagreement in a public channel, respectfully and transparently. Negative feedback is distinct from negativity and disagreement. Give negative feedback in the smallest setting possible. ![]() Share problems you run into, ask for help, be forthcoming with information and speak up. If there is a disagreement about the interpretations, the discussion can be escalated to more people within the company without repercussions. Don’t be afraid of judgement or scrutiny when sharing publicly, we all understand it’s impossible to know everything.Įveryone can remind anyone in the company about our values. There are aspects of GitLab culture, such as intentional transparency, that are unintuitive to outsiders and new team members.īe willing to invest in people and engage in open dialogue.įor example, consider making private issues public wherever possible so that we can all learn from the experience. Give as much positive feedback as you can, and do it in a public way. We’re all for accurate assessment, but we think it must be done in a kind way. We disagree with companies that say Evaluate People Accurately, Not “Kindly”. Kindnessĭemonstrating we care for people provides an effective framework for challenging directly and delivering feedback. The person who’s responsible for the work decides how to do it,īut they should always take each suggestion seriously and try to respond and explain why it may or may not have been implemented. Similarly, you can rely on others for help and advice-in fact, you’re expected to do so.Īnyone can chime in on any subject, including people who don’t work at GitLab. At GitLab, helping others is a priority, even when it is not immediately related to the goals that you are trying to achieve. To achieve results, team members must work together effectively. Please assign MRs to update these values to our CEO Sid and him in Slack if you work at GitLab Inc. In response, we condensed them, created an acronym (CREDIT), and listed operating principles to guide behavior.Įveryone is welcome to suggest improvements. ![]() We used to have more values, but it was difficult to remember them all. In many instances, they have been documented, refined, and revised based on lessons learned (and scars earned) in the course of doing business. Just like the rest of our work, we continually adjust our values and strive to make them better. Our CEO, Sid Sijbrandij, has shared the origin of each of the CREDIT values, but ![]() We take inspiration from other companies, and we always go for the boring solutions. Learn more about how we live our values at GitLab CREDITĪnd together they spell the CREDIT we give each other by assuming Bookmark these GitLab keyword search paths.TeamOps - making teamwork an objective discipline. ![]()
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